CBP Announces COAC Trade Efficiency Survey – Participate and Share!

Announced in a recent CSMS Message #13-000314, The Advisory Committee on the Commercial Operations of Customs and Border Protection (COAC) releases its second annual Trade Efficiency Survey. This survey is designed to measure how effective CBP’s trade facilitation efforts are at lowering costs and burden of doing business for the Trade.

The survey is part of US Customs and Border Protection’s (CBP’s) effort to protect economic competitiveness is transforming trade processing to find efficiencies for both CBP and the Trade community.  Results from the 2012 Survey display that CBP is utilizing the data gathered, as they were able to proceed with the following achievements:

  • Establish a working group to analyze CBP’s current partnership programs based on survey feedback
  • Begin work on establishing Centers for Excellence and Expertise (CEE) metrics – including a customer satisfaction survey and the pursuit of academic studies on the CEEs

To ensure that 2013 has the same or better achievements, CBP needs support from the Trade community by taking part in the COAC 2013 Trade Efficiency Survey. By completing the survey, which takes approximately 20 minutes, your input is captured based on respondent and industry type for current, planned, and future CBP facilitation efforts.

The survey is anonymous and accessible via a secure web-based survey tool. To access the survey, click here or visit: http://www.surveyshare.com/s/AQA69VB and please share with your colleagues and network.

To have your input recorded, please submit the survey by Tuesday, July 23rd. If you have any questions, please contact COAC member, Julie Parks at Julie.A.Parks@raytheon.com.


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