Privacy Policy

Effective: May 25, 2018

  1. Introduction
    Integration Point, Inc. (“Integration Point”, “we”, “us” and “our”) is committed to safeguarding the privacy of our website visitors and of our customers. This policy applies when we are acting as either (1) a data controller with respect to the personal data of our website visitors and customer contacts, or (2) a data processor with respect to the personal data utilized by our customers in their use of our software solutions. We act as a data controller when we determine the purposes and means of the processing of personal data, and we act as a data processor when we process personal data in accordance with instruction provided by another party.
  2. Website Visitors
    Depending on your interactions with us, the personal data that we process may include the following:
    1. Processing of personal data
      1. 1.1
        In this Section B (1) we have set out the following:
        1. the general categories of personal data that we may process when you visit our website;
        2. the purposes for which we may process this personal data; and
        3. the legal basis of our processing.
      2. 1.2
        When you visit our website, you will have opportunities to submit website contact forms to us for a variety of purposes (for example, to download a resource document such as a whitepaper, to ask us a question, to ask about our products, to subscribe to our blogs, and to register for a webcast). In submitting such forms, it is possible that you will provide us with some or all of the following information: first and last name, email address, address, employer, title, department, phone number, geographic region and industry. We process this data for the purpose of fulfilling your request (for example to provide you with the whitepaper that you requested, to register you for the webcast that you have selected or to contact you about our products). We also process this data to provide you with information regarding Integration Point products, events, industry news and other relevant topics. The legal basis for our processing is our legitimate interest, namely in providing you with the information that you requested and in further communicating with you because of your expressed interest in Integration Point.
      3. 1.3
        Each of our website contact forms includes a check box so that you may opt-in to receiving emails from us.
        • 1.3.1
          If we do not know where you are located, or if you have informed us while submitting a website contact form that you are located outside of the EU region, then we will process your personal data as specified above in Section B (1)(1.2) regardless of whether you opt-in. You will always have an option to opt-out upon receipt of an email from us.
        • 1.3.2
          If you inform us while submitting a website contact form that you are located in the EU region and do not check the opt-in box, then your personal data will be processed temporarily until we remove it from our client relationship management platform.
        • 1.3.3
          If you inform us that you are located in the EU region and check the opt-in box, then we will process your personal data as specified above in Section B (1)(1.2).
      4. 1.4
        We use a marketing automation platform to process the website contact forms on our website, and we also use this platform to send emails to you.
      5. 1.5
        We use a client relationship management platform to maintain personal data that is obtained through our website contact forms.
      6. 1.6
        When you visit our website, we process data about your use of our website. The usage data may include your IP address, geographical location, browser type and version, length of visit, page views and website navigation paths. The sources of the usage data are our IP logs and an analytics tracking tool provided by a marketing automation platform used by us. This usage data is processed for the purposes of analyzing your use of our website. The legal basis for this processing is our legitimate interest in providing you with the information most relevant to your visit to our website.
      7. 1.7
        When you submit personal data to us through a web contact form on our website, we are acting as a controller of that data under the General Data Protection Regulation (GDPR).
      8. 1.8
        Please do not use our website to supply any other person's personal data to us.
    2. Providing your personal data to others
      • 2.1
        We may disclose your personal data to any of our affiliate companies as we reasonably determine is necessary for the purposes, and on the legal basis, set out in Section B (1)(1.2) of this policy. “Affiliate companies” are companies that, directly or indirectly, share common ownership with us.
      • 2.2
        We may disclose your personal data to our marketing automation vendor or are client relationship management platform vendor as we deem necessary to obtain support services for our use of their respective platforms to process your personal data as specified herein.
      • 2.3
        We may share your information with third party consultants and other service providers that we employ to perform tasks on our behalf as we reasonably determine is necessary for the purposes, and on the legal basis, set out in Section B (1)(1.2) of this policy.
      • 2.4
        We may disclose your personal data to our professional advisers as we reasonably determine is necessary for the purposes of obtaining professional advice, or the establishment, exercise or defense of legal claims.
    3. International transfers of your personal data
      • 3.1
        In this Section B (3), we provide information about the circumstances in which your personal data may be transferred to countries outside of the European Economic Area (EEA).
      • 3.2
        In order for us to carry out the purposes specified in Section B (1)(1.2), it may be necessary for us to transfer your personal data to an affiliate company. We and our affiliate companies have offices in Brazil, Mexico, Belgium, the United States, Georgia, Germany, South Africa, Australia, China, India and Malaysia. Transfers to each of these countries will be protected by the use of standard contractual clauses adopted or approved by the European Commission, a copy of which can be obtained (without commercial information) upon written request by you to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo..
      • 3.3
        We host our website in the United States.
    4. Retaining and deleting personal data
      • 4.1
        It is difficult for us to specify in advance the period for which your personal data will be retained. For this reason, we will determine the period of retention based upon your written request to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. to cease processing.
      • 4.2
        We may also retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject.
  3. Business Contact Information
    1. Processing of business contact information
      1. 1.1
        In this Section C (1) we have set out the following:
        1. the general categories of personal data that we may process in communicating with customers;
        2. the purposes for which we may process this personal data; and
        3. the legal basis of the processing.
      2. 1.2
        After a company expresses an interest in an Integration Point solution, we may communicate with representatives of that company by phone or email. In communicating with us in this way, we will likely obtain the following personal data: first and last name, email address, title, phone number, fax number and address. If you first communicated with us through our website, then we would likely already be processing much of this information.
      3. 1.3
        We process this data for the purposes of communicating with you to learn about your company’s needs, to go through the contracting process with your company (if your company determines to use our solutions), to implement our solutions for your company’s ultimate use, to provide support to your company as a customer of Integration Point, to invoice your company for use of Integration Point solutions, and to offer additional solutions to your company. As mentioned in Section B (1)(1.2), we also may use the personal data to provide you with information regarding Integration Point products, events, industry news and other relevant topics. The legal basis for this processing is our legitimate interest in communicating with your company’s representatives about your company’s expressed interest in our solutions, and we also need to communicate with your company’s representatives in order to contract with your company, to implement our solutions for your company’s use, and to provide your company with support for our solutions.
      4. 1.4
        We use a client relationship management platform to maintain business contact information.
      5. 1.5
        When you have provided us with business contact information, we are acting as a controller of that data under the GDPR.
    2. Providing business contact information to others
      1. 2.1
        We may disclose your business contact information to any of our affiliate companies as we reasonably determine is necessary for the purposes, and on the legal basis, set out in Section C (1)(1.3) of this policy.
      2. 2.2
        We may disclose your business contact information to our marketing automation vendor or are client relationship management platform vendor as we reasonably determine is necessary to obtain support services for our use of their respective platforms to process business contact information as specified herein.
      3. 2.3
        We may share your business contact information with third party consultants and other service providers that we employ to perform tasks on our behalf as we reasonably determine is necessary for the purposes, and on the legal basis, set out in Section C (1)(1.3) of this policy.
      4. 2.4
        We may share your business contact information with third party providers with whom we strategically partner in joint opportunity situations as we reasonably determine is necessary for the purposes, and on the legal basis, set out in Section C (1)(1.3) of this policy.
      5. 2.5
        We may disclose your business contact information to our professional advisers as we reasonably determine is necessary for the purposes of obtaining professional advice, or the establishment, exercise or defense of legal claims.
    3. International transfers of your business contact information
      1. 3.1
        In this Section C (3), we provide information about the circumstances in which your business contact information may be transferred to countries outside of the EEA.
      2. 3.2
        In order for us to provide our solutions to your company, it likely will be necessary for us to transfer your business contact information to an affiliate company. We and our affiliate companies have offices in Brazil, Mexico, Belgium, the United States, Georgia, Germany, South Africa, Australia, China, India and Malaysia. Transfers to each of these countries will be protected by the use of standard contractual clauses adopted or approved by the European Commission, a copy of which can be obtained (without commercial information) upon written request by you to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo..
    4. Retaining and deleting business contact information
      1. 4.1
        It is difficult for us to specify in advance the period for which your business contact information will be retained. For this reason, we will determine the period of retention based upon your written request to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. to cease processing.
      2. 4.2
        We may also retain your business contact information where such retention is necessary for compliance with a legal obligation to which we are subject.
  4. Data Sharing
    1. Processing of customer personal data
      1. In this Section D (1) we have set out the following:
        1. the general categories of personal data that we may process while providing customers with subscription use of our solutions;
        2. the purposes for which we may process this personal data; and
        3. the legal basis of the processing.
      2. 1.2
        During the course of providing subscription use of our solutions to a customer, Integration Point may process some or all of the following customer personal data:
        • login name and password for a customer’s users
        • first and last name of a customer’s users, brokers, trade partners, business partners, vendors, suppliers and customers
        • first and last name of a customer’s employees, potential employees, contractors and potential contractors
        • email address of a customer’s users, brokers, trade partners, business partners, vendors, suppliers and customers
        • address of a customer’s users, brokers, trade partners, business partners, vendors, suppliers and customers
        • phone number of a customer’s users, brokers, trade partners, business partners, vendors, suppliers and customers
        • signatures of a customer’s employees, brokers, trade partners, business partners, vendors, suppliers and customers
      3. 1.3
        We process this personal data for the purposes of enabling our customers to use the software solutions to which they have subscribed as well as to provide those customers with corresponding maintenance and support services. As mentioned in Section B(1)(1.2), we also may use the personal data to provide customers with maintenance information regarding the Integration Point solutions being used. The legal basis for our processing of customer personal data in this context is our legitimate interest in providing our customers with use of the solutions to which they have subscribed and to meet our obligations under our contract with the customer.
      4. 1.4
        When we process customer personal data, we are acting as a processor of that data under the GDPR. Our customer is the controller of that data.
    2. Providing customer personal data to others
    3. We may disclose customer personal data to any of our affiliate companies as we reasonably determine is necessary for the purposes, and on the legal basis, set out in Section D (1)(1.3) of this policy.
    4. International transfers of customer personal data
      1. 3.1
        In this Section D (3), we provide information about the circumstances in which customer personal data may be transferred to countries outside of the EEA.
      2. 3.2
        In order to provide customers with use of our solutions and to meet our obligations under our customer contracts, it will likely be necessary for us to transfer customer personal data to an affiliate company. We and our affiliate companies have offices in Brazil, Mexico, Belgium, the United States, Georgia, Germany, South Africa, Australia, China, India and Malaysia. Transfers to each of these countries will be protected by standard contractual clauses adopted or approved by the European Commission, a copy of which can be obtained (without commercial information) upon written request to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo..
    5. Retaining and deleting customer personal data
      1. 4.1
        Because customer personal data is necessarily processed by us to enable our customers to use our solutions, it is difficult for us to specify in advance the period for which customer personal data will be retained. For this reason, we will determine the period of retention based upon your company’s written request to Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. to cease processing.
      2. 4.2
        We may also retain customer personal data where such retention is necessary for compliance with a legal obligation to which we are subject.
  5. User Community
    1. Processing of community user data
      1. In this Section E (1) we have set out the following:
        1. the general categories of personal data that we may process when you join the Integration Point Trade Community;
        2. the purposes for which we may process this personal data; and
        3. the legal basis of the processing.
      2. 1.2
        Customer users have an opportunity to join the Integration Point Trade Community while visiting our website. In registering for access to the Trade Community, you will provide us with the following personal data: first and last name, username and email address. We process this data for the purposes of registering you as a user of the community and enabling you to fully benefit from being a part of the community. The legal basis for our processing is our legitimate interest in providing you with access to the user community based upon your expressed interest in joining the community.
      3. 1.3
        We use a third party provider to process the community registration form on our website.
    2. Providing community user data to others
      1. 2.1
        We may disclose community user data to any of our affiliate companies as we reasonably determine is necessary for the purposes, and on the legal basis, set out in Section E (1)(1.2) of this policy.
      2. 2.2
        If you join the community, you understand that by posting a message you are disclosing your personal data (e.g., username) to other members of the community.
  6. Amendments
    We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure that you are aware of any changes to this policy.
  7. Your Rights
    You have the following rights with respect to your personal data:
    1. In this Section G, we have summarized the rights that you have under the General Data Protection Regulation (GDPR). Your principal rights are as follow:
      • the right to access
      • the right to rectification
      • the right to erasure
      • the right to restriction of processing
      • the right to data portability
      • the right to object to processing
      • the right to object to automated decision making or profiling
      • the right to lodge a complaint with a supervisory authority
      • the right to withdraw your consent (if consent is the legal basis for the processing)
    2. To the extent that we are processing your personal data as a controller, you may contact us at Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo. to exercise the applicable rights described above. To the extent that we are processing your personal data as a processor (i.e., another party provided your personal data to us), then you should contact the controller of your personal data directly.
  8. Cookies, Web Beacons
    1. A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. A web beacon is a technique used to determine whether specific content has been accessed.
    2. We use cookies and beacons as follows:
      1. 2.1
        Website
        1. 2.1.1
          Analysis – We use cookies to help us to analyze the use of our website. We use Google LLC’s Google Analytics cookies for this purpose. We also use Act-On Software, Inc.’s web beacons for tracking on our website and in our marketing emails to notify us when you click a link.
        2. 2.1.2 Images and Videos – We use both Integration Point cookies and Cloudinary Ltd.’s cookies to allow for the faster download of images and videos from our website.
      2. 2.2
        Integration Point Solutions
        1. 2.2.1
          Authentication – We use cookies to identify you when you visit and log into an Integration Point solution.
        2. 2.2.2
          Security – We use cookies as a security measure to protect user accounts and to identify your active session. Cookie values are encrypted.
  9. Security
    The Integration Point platform is designed with your security and trust in mind. Our highly scalable architecture protects customer personal data by incorporating FIPS 140-2 encryption standards, role-based security, Single Sign-On (SSO), and more.

    Integration Point has successfully completed a SOC 2 Type II audit as proof of our comprehensive security and technical controls.
  10. Our details
    This website is owned and operated by Integration Point, Inc. Our principal place of business is 10720 Sikes Place, Suite 300, Charlotte, North Carolina 28277.
  11. Data Protection Officer
    Our data protection officer's contact details are:
    • Integration Point Data Protection Officer
    • 10720 Sikes Place, Suite 300
    • Charlotte, North Carolina 28277
    • Email: Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.